Become a Master at Conflict Management at Home or Work
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This course will help you become a master at conflict management at home or work. You will learn how to keep disagreements from escalating into unhealthy conflict, and gain a practical framework and set of steps for engaging in difficult conversations and resolving conflict. You will also gain the mindset self-assurance and skills required to facilitate conflict resolution, understand the benefits and drawbacks of various communication styles, and learn how to stay calm and manage yourself in a conflict situation. With numerous real-world examples, this course will help you develop the skills to resolve conflict at home and on the job.
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