Conflict Management at Work: Real World Strategies & Tools

Course Feature

Cost

Paid
Provider

Udemy
Certificate

Paid Certification
Language

English
Start Date

2018-05-15
Learners

No Information
Duration

No Information
Instructor

Mike Clayton

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4.3

8,833 Ratings

This course, Conflict Management at Work: Real World Strategies & Tools, is designed to equip managers and leaders with the tools to effectively deal with conflict in the workplace. It covers topics such as the sources of conflict, how to listen, the effect of personalities on conflict, strategies for resolving conflict, and how to recover a broken relationship. With 15 years of experience in teaching conflict management, and 25 years of experience in business, Dr. Mike Clayton is the perfect tutor to guide you through the course. With an unconditional, no-questions-asked, 30-day money-back guarantee, you have nothing to lose. Enroll now and start regaining control of your life!

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Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 18th, 2023]

Skills and Knowledge:
By taking this course, participants will acquire the skills and knowledge to prevent, reduce, and reverse the escalation of conflict, handle full-blown conflict, and recover from the effects of a conflict-induced relationship breakdown. They will learn the sources of conflict, how to listen, the effect of personalities on conflict, ways people resist imposed ideas, the signs and stages of conflict escalation, steps for de-escalating conflict, strategies for resolving conflict, five ways to handle conflict, and how to recover a broken (workplace) relationship. Additionally, participants will create a Conflict Log to record their observations, successes, and struggles, and receive support from other students and the tutor.
Professional Growth:
This course contributes to professional growth by providing participants with the tools and strategies to effectively manage conflict in the workplace. It covers topics such as the sources of conflict, how to listen, the effect of personalities on conflict, strategies for resolving conflict, and how to recover a broken workplace relationship. Additionally, participants will have the opportunity to keep and share aspects of their Conflict Log with other students and their tutor, and receive support and guidance from their tutor, Dr. Mike Clayton, who has 15 years of experience in teaching conflict management. Finally, the course also offers an unconditional, no-questions-asked, 30-day money-back-in-full guarantee, so participants can assess the validity of the material in their own culture.
Further Education:
This course is suitable for preparing further education as it provides the tools and strategies needed to effectively manage conflict in the workplace. It covers topics such as the sources of conflict, how to listen, the effect of personalities on conflict, strategies for resolving conflict, and how to recover a broken workplace relationship. Additionally, the course is led by Dr. Mike Clayton, a senior manager at Deloitte with 25 years of experience in business and 15 years of experience teaching conflict management. The course also offers an unconditional, no-questions-asked, 30-day money-back guarantee, as well as support from the instructor and other students.

Course Syllabus

Introduction to Your Conflict Management Course

Understand the Keys to Conflict

How Misunderstandings Arise... and the Solution

Personality Types in Conflict

Escalation of Conflict

De-escalating Conflict

Closing Section

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