This course introduces the fundamentals of conflict management, including its primary characteristics, sources, and consequences. You will learn core concepts and tools to better understand conflict and the various strategies to manage it efficiently. Through online learning and skill training, you will gain the knowledge and skills to become more efficient in both your private and professional life.
Conflict Resolution
1.5
Edx122 learners
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This course focuses on Conflict Resolution, a skill that is essential for success in any field. It covers topics such as understanding the causes of conflict, developing strategies to resolve it, and learning how to handle it in a mature and sensible manner. Through online learning and skill training, students will gain the knowledge and tools to effectively manage and resolve conflicts.
Mediation and Conflict Resolution
3.0
Coursera0 learners
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This course will teach you the fundamentals of mediation and conflict resolution. You will learn how to choose and lead a mediation process, gain a deeper understanding of workplace and international conflict resolution, and acquire the skills to identify typical challenges and difficulties that mediators face. Through video lectures, interactive questions, case studies, practice and graded quizzes, you will be able to define what a mediation is, list different types of mediation, choose the adequate strategies, and identify the do’s and don’ts in mediation.
Managing conflict and polarization in the workplace and beyond
2.0
Edx79 learners
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This course, delivered by Jesus College in the University of Cambridge, will help you understand and manage conflict and polarization in the workplace and beyond. Drawing on expertise from renowned speakers in business, behavioral science, and politics, you will learn about the triggers of division that activate our ‘groupish’ instincts, and how they can lead to problematic polarization. You will gain the skills to bridge divides when they occur, and understand your role in this phenomenon. With this course, you will be able to master your own behavior and guide others to find common ground.
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