This course is perfect for business leaders and anyone looking to improve their leadership skills. It covers the main principles of crisis communication, how to manage it effectively, and how to plan for and resolve crises quickly and efficiently. You will also learn how to receive criticism in a positive way and deliver messages that are clear, informative and useful. With the help of professional advice from Dame Tanni Grey-Thompson, this course is sure to equip you with the skills you need to become a successful leader.
This course on Crisis Management, Crisis Planning & Communications provides an overview of crisis conditions and teaches students how to craft and implement an accurate, clear and unambiguous holding statement. It also includes a three-chapter Crisis Management Simulation: Nostromo The Hong Kong Storm, Oil Spill and Effect on the Company's Operations. Students will learn how to handle a range of challenging situations, including It system difficulties, media enquiries and responding to the needs of internal employees and customers. This course is essential for any SME to be prepared for any unforeseen event that puts the reputation or operational viability of an organisation or individual at risk.
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