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Updated in [August 18th, 2023]
Skills and Knowledge:
This course will provide participants with the skills and knowledge necessary to effectively manage a business crisis. Participants will learn the steps to take before, during, and after a crisis, as well as the tools for anticipating business crises and processes for developing crisis management capabilities. Additionally, participants will learn how to develop a crisis management plan and gain valuable real-life project management techniques. Upon completion of the course, participants will be eligible for 2.50 PDU credit hours toward their PMP® certification from PMI®.
Professional Growth:
This course provides valuable real-life project management techniques and tools for anticipating business crises, as well as processes for developing crisis management capabilities. It also qualifies for 2.50 PDU credit hours toward PMP® certification from PMI®, which is necessary for maintaining current certification and for experienced project managers wanting to brush up on their education. By taking this course, professionals can gain the skills needed to be an effective project manager and can benefit from the reviews of other participants who have taken the course.
Further Education:
This Fundamentals of Business Crisis Management course from LearnSmart is a great option for those looking to prepare for further education. It is a Project Management Institute (PMI)® Global Registered Education Provider (REP 3577) and qualifies for 2.50 PDU credit hours toward the PMP® or CAMP® certification. The course provides valuable real-life project management techniques and tools for anticipating business crises, as well as processes for developing crisis management capabilities. Reviews from participants enrolled in the course have been positive, with many noting the instructor's professional delivery method and the interesting and creative materials. Therefore, this course is suitable for preparing further education.
Course Syllabus
Pre-Assessment
Introduction
Managing a Crisis
What is Crisis Management?
Crisis Prevention
Media Relations
Understanding Vulnerabilities
What to Communicate During a Crisis
Coming to an End
Final Exam