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Updated in [March 06th, 2023]
What skills and knowledge will you acquire during this course?
The skills and knowledge that will be acquired during this course include:
- Understanding the concept of emotional and social intelligence and its importance in the workplace.
- Recognizing and managing one's own behaviors, moods, and impulses.
- Developing the ability to adapt emotional and social intelligence skills according to different situations.
- Mastering the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI).
- Assessing and improving current emotional and social intelligence skills.
- Understanding the impact of stress on the application of emotional and social intelligence skills.
- Reflecting on actions needed to create connections and build relationships for greater professional effectiveness.
How does this course contribute to professional growth?
This course on Emotional and Social Intelligence contributes to professional growth by providing individuals with the necessary tools to be emotionally and socially intelligent in the workplace. Mastering emotional and social intelligence gives employees an advantage in their positions as it allows them to access their emotional center and effectively manage their relationships with team members. Competencies associated with emotional and social intelligence are often what differentiate an average performer from a great one. Additionally, unlike overall intelligence, emotional intelligence can be learned and improved over time. The course will explain the value of emotional and social intelligence for professional success, assess current skills, and introduce the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI) to understand, use, and manage emotions. It will also address how stress can impact the application of these skills and provide guidance on creating connections and building relationships for greater professional effectiveness.
Is this course suitable for preparing further education?
This course is suitable for preparing further education as it focuses on developing emotional and social intelligence skills, which are valuable for professional success. It provides tools to recognize and manage behaviors, moods, and impulses according to different situations. Emotional and social intelligence competencies are often what differentiate average performers from great ones. Additionally, the course emphasizes the importance of managing stress and building connections and relationships for greater professional effectiveness.
Course Syllabus
Introduction to Emotional and Social Awareness - ESI
In this module, you will be able to define and explain the value of emotional and social intelligence for professional success. You will be able to assess your current emotional and social intelligence skills and discover the four quadrants of ESI. You will be able to explain the importance of ESI in the work place. You will be able to discover your own emotions and implement strategies to develop your emotional and social intelligence.Self-Management
In this module, you will be able to identify areas of growth in self-management and be able to implement strategies of self-regulation. You will be able to practice an effective technique called the pause and write in a journal. You will be able to reflect and discuss cognitive distortion. You will be able to explain how stress can impact application of emotional and social intelligence skills.Social Awareness and Empathy
In this module, you will be able to define and discover the three stages of empathy. You will be able to compare and contrast between empathy and sympathy. You will use techniques to practice and develop your empathy skills and be able to apply practices to increase your emotional intelligence.Relationship Management
In this module, you will be able to define social skills and explore its various competencies. You will be able to implement strategies to help build relationships and connections at work. You will be able to recognize the difference between facts from emotions and be able to apply listening strategies to become a better listener and ultimately a better communicator.
