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Updated in [July 18th, 2023]
This course, Performance Management: Build a High Performing Team, provides an overview of three essential topics under the management umbrella. It covers the Golden Thread of objectives, measuring performance, and managing performance.
The Golden Thread of objectives will teach a systematic method for connecting an organisation's vision with day to day task level objectives. This connection is essential in driving motivation and commitment in teams and individuals.
The second topic will cover how to measure and monitor effectively. Participants will learn about multiple potential measures, and understand what key areas should be measured in order to recoup clear, accurate, and useful data.
The final topic is managing performance. Through the lessons, participants will learn ways of adapting their approach to performance management to meet individuals' needs. They will also discover a formula for prescribing an approach based upon staff members' current competence and attitude.
Course Syllabus
Performance management course introduction
Golden thread & setting objectives
Measuring and monitoring
Will vs Skill