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Updated in [July 24th, 2023]
This Free Online Hotel Management Course with Certificate is designed to provide students with a comprehensive overview of the hospitality industry. The course covers topics such as hotel operations, customer service, marketing, and financial management. Students will gain an understanding of the principles of hospitality management, as well as the skills needed to effectively manage a hotel. The course also provides an introduction to the hospitality industry, including the history, current trends, and future prospects.
The course is divided into four modules. The first module covers the basics of hotel management, including the roles and responsibilities of a hotel manager, the different types of hotels, and the different types of services offered. The second module focuses on customer service, including customer service strategies, customer service techniques, and customer service policies. The third module covers marketing and financial management, including marketing strategies, financial management techniques, and budgeting. The fourth module covers the legal aspects of hotel management, including contracts, licensing, and regulations.
At the end of the course, students will have a comprehensive understanding of the hospitality industry and the skills needed to effectively manage a hotel. They will also have the opportunity to earn a certificate of completion, which can be used to demonstrate their knowledge and skills to potential employers.
