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Updated in [July 24th, 2023]

This course, Incident Management Interview Questions, is designed to help job aspirants prepare for IT Incident Management Interviews. Led by International ITSM Coach Mr. Mahesh Pande, this course will provide the necessary support to professionals to overcome the challenge of preparing for an IT Incident Management Interview. Mr. Mahesh Pande is an International Consultant and Coach, and a Principal Consultant with ITIL Expert, SIAM Professional, CISA, CCC- Professional Cloud Service Manager, CCC- Professional Cloud Security Manager, PRINCE2 Practitioner, GDPR Implementer, COBIT5 Implementer, ISO 20000 LI & LA, IS 22301, ISO 31000 Risk Manager, DRP, and ISO 27001 LI & LA certifications. He has delivered over 700+ Training Programs and has trained professionals in 45+ countries. This course will cover topics such as the fundamentals of IT Incident Management, the different types of incidents, the incident management process, the roles and responsibilities of an Incident Manager, and the different tools and techniques used in Incident Management. It will also cover the different types of questions that may be asked in an IT Incident Management Interview, and provide tips and strategies for answering them. At the end of the course, participants will have a better understanding of the fundamentals of IT Incident Management, the different types of incidents, the incident management process, the roles and responsibilities of an Incident Manager, and the different tools and techniques used in Incident Management. They will also have the knowledge and skills to answer IT Incident Management Interview questions confidently and effectively.