ITIL 4 Introduction

Course Feature
  • Cost
    Free
  • Provider
    Udemy
  • Certificate
    No Information
  • Language
    English
  • Start Date
    2020-04-03
  • Learners
    No Information
  • Duration
    No Information
  • Instructor
    Trevor Wilson
Next Course
4.4
16,179 Ratings
This ITIL 4 Introduction course is the perfect way to get a head start on the ITIL 4 Foundation certification. Presented by Trevor Wilson, an Axelos/PeopleCert accredited ITIL trainer, this MP4-video format course provides an extract from the complete ITIL 4 Foundation eLearning certification course. It covers topics such as Setting-the-scene, Introducing ITIL 4 and a sample of mock exam questions. Get a comprehensive overview of the key concepts of ITIL 4 and get ready to take the ITIL 4 Foundation certification.
Show All
Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

Through this course, learners can gain a comprehensive understanding of ITIL 4 and its core concepts. They will also gain experience in applying the ITIL 4 framework to real-world scenarios and be able to answer mock exam questions. Furthermore, they will be able to demonstrate their expertise in ITIL 4 by obtaining an Axelos/PeopleCert accredited ITIL 4 Foundation certification.

Course Syllabus

Setting the scene

Introducing ITIL

Show All
Recommended Courses
free it-service-management-itsm-explained-itil-9518
IT Service Management (ITSM) Explained - ITIL
2.0
Youtube 6,825 learners
Learn More
This course is perfect for anyone looking to learn more about IT Service Management (ITSM). Laurence Tindall explains what ITSM is, how it can benefit you and your organization, and the most common ITSM processes such as Incident Management, Service Request Management, Problem Management, and Change Management. Learn how to properly plan for the implementation of IT changes, whilst assessing the potential risks. Get the knowledge you need to ensure that IT services are up and running smoothly. Click now to get started!
free what-exactly-is-itil-and-it-service-management-9519
What exactly is ITIL and IT Service Management?
3.0
Youtube 24,952 learners
Learn More
Are you curious about the globally recognized certification scheme used by millions of IT professionals? Join Chris Ward in this video to learn about ITIL and IT Service Management. Discover the background of this framework and the benefits it can bring to IT professionals and businesses. Start your ITIL journey today with ITProTV and connect with Chris on LinkedIn and Twitter. Don't miss out on this opportunity to learn more about ITIL and IT Service Management!
introduction-to-service-management-with-itil-4-9520
Introduction to Service Management with ITIL 4
4.5
Udemy 129,864 learners
Learn More
This course provides an introduction to service management and the ITIL® framework, which is used in government, commercial, and non-profit organizations. It covers core concepts such as creating value, service offerings, service relationships, achieving outcomes, managing costs, mitigating risks, and measuring the utility and warranty of a given service. As a bonus, there is a section dedicated to the new ITIL4 Foundation certification exam. Upon completion of this course, you will earn 2 CEUs towards the renewal of your CompTIA certifications. Don't miss this opportunity to learn about service management and the ITIL framework and earn CEUs towards your certifications.
it-management-essential-principles-and-skills-9521
IT Management: Essential Principles and Skills
4.4
Udemy 5,218 learners
Learn More
This course is the perfect introduction to IT Management. It provides a clear, practical and organized learning journey, with 40+ lectures and 5 quizzes on the key data center management principles. With 30+ years of experience in the corporate world, the instructor provides practical examples and tips to help you become an indispensable and highly sought after manager. Join now and start learning the management areas you need to excel at for success.
Favorites (0)
Favorites
0 favorite option

You have no favorites

Name delet