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Updated in [July 24th, 2023]
Through this course, learners can gain a comprehensive understanding of ITIL 4 and its core concepts. They will also gain experience in applying the ITIL 4 framework to real-world scenarios and be able to answer mock exam questions. Furthermore, they will be able to demonstrate their expertise in ITIL 4 by obtaining an Axelos/PeopleCert accredited ITIL 4 Foundation certification.
Course Syllabus
Setting the scene
Introducing ITIL