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Updated in [July 27th, 2023]
This free online customer research course, featuring Sue Decker, the former CEO of Yahoo from 2008 to 2009, will provide an in-depth look into the importance of a customer-centric approach in business. Sue will discuss how the founders of Yahoo developed a hierarchical database structure for faster and more efficient searches. Participants will learn how to orient their business to meet core market needs more precisely and effectively than competitors, and more.