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Updated in [August 18th, 2023]
Skills and Knowledge:
This course will provide participants with the skills and knowledge to effectively analyze and report on the cost of quality within their company. Participants will learn how to collect raw data, understand the four cost buckets (prevention, appraisal, internal and external), use Excel formulas to summarize data, format and distribute their COQ report, identify trends and patterns in COQ data, estimate defect costs in a process series, and use provided Excel templates. Additionally, participants will gain an understanding of how products are costed from raw material through finished goods, and how their knowledge and activities as a quality professional can be connected to the larger objectives of their company.
Professional Growth:
This course provides a comprehensive plan for analyzing and reporting quality costs using Microsoft Excel. It teaches the four standard cost of quality categories, how to gather the essential building blocks of a report, and how to analyze and summarize data to drive improvement within a company. It also covers topics such as formatting and distributing a COQ report, trends and patterns in COQ data, and how to effectively use Excel templates. By learning the skills provided in this course, professionals will be able to effectively connect their knowledge and activities as a quality professional to the larger objectives of their company, thus contributing to their professional growth.
Further Education:
This course is suitable for preparing further education as it provides a comprehensive overview of cost of quality analysis and reporting using Microsoft Excel. It covers topics such as what raw data to collect, the four cost buckets, sources of quality costs, how to use Excel formulas, formatting and distributing COQ reports, trends and patterns in COQ data, and more. This course provides the necessary skills to effectively connect knowledge and activities as a quality professional to the larger objectives of a company.
Course Syllabus
Cost of Quality Analysis and Reporting, Lecture Material