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Updated in [August 18th, 2023]
Skills and Knowledge:
This Healthcare Problem Solving course will equip healthcare professionals with the skills and knowledge to effectively handle everyday problems or challenges in healthcare. Participants will learn how to define a problem, analyse it, and find innovative solutions or options for it. They will also gain an understanding of common quality tools such as prioritisation matrix, which can be used to convert subjective feedback into easily understandable numbers to help make decisions. Additionally, the course will provide an overview of the most important factor in solving any problem, which is problem definition.
Professional Growth:
This course contributes to professional growth by providing healthcare professionals with the essential knowledge and skills needed to effectively solve problems and challenges in their daily practice. It introduces common quality tools and provides a logical flow for analyzing and finding solutions. It also covers the importance of problem definition and understanding why a problem occurred. Additionally, it provides guidance on how to use a prioritization matrix to convert subjective feedback into easily understandable numbers to help make decisions. By taking this course, healthcare professionals will gain the necessary skills to effectively solve problems and challenges in their daily practice.
Further Education:
This Healthcare Problem Solving course is suitable for preparing further education as it introduces common quality tools in handling everyday problems or challenges in healthcare. It provides a base of common knowledge for healthcare professionals and does not assume any previous experience in problem solving skills. The course covers topics such as problem definition, analysis, finding innovative solutions, and prioritisation matrix. These topics are essential for healthcare professionals to understand in order to effectively solve problems and improve current processes. Therefore, this course is suitable for preparing further education.
Course Syllabus
Introduction
Approach to problem solving using quality tools