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Updated in [August 18th, 2023]
Skills and Knowledge:
This course will provide participants with the skills and knowledge to understand and use the XML, SOAP, WSDL and UDDI open standards to integrate Web-based applications. Participants will also learn how to use REST to develop with Avaya products, as well as how to initiate calls, record phone calls, buy phone numbers, send SMS messages, get detailed information about account activity, create conference calls, and more. Additionally, participants will gain an understanding of the capabilities of Avaya RESTful Web Services.
Professional Growth:
This course contributes to professional growth by providing an understanding of how to use Avaya IPOffice Server and Avaya OneCloud CPaaS to perform telephony needs. It also provides an understanding of how to use REST to develop with Avaya products, as well as the capabilities of Avaya RESTful Web Services. This knowledge can be used to create innovative solutions and applications, allowing professionals to stay up-to-date with the latest technologies.
Further Education:
This course provides a comprehensive overview of the fundamentals of telecom and web services, which can be beneficial for those looking to pursue further education in the field. It covers topics such as XML, SOAP, WSDL, UDDI, HTTP, and Avaya REST API, which are essential for understanding the basics of web services. Additionally, the course provides an in-depth look at Avaya IPOffice Server and Avaya OneCloud CPaaS, which can be useful for those looking to develop with Avaya products. Therefore, this course is suitable for preparing further education in the field of telecom and web services.
Course Syllabus
Introduction
Telecom and Web Services, RESTful Web Services Overview
Web Services and Avaya IP Office Server
Features for Telecom Web Services - Telephony Functionality
Features for Telecom Web Services - Call Recording, Messaging, Call Logs
Understanding Telecom and Web Services for Artificial Intelligence
Architecture for Telecom and Web Services for Small Medium Business
Understanding Web Service Access IP Office Server