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Updated in [July 27th, 2023]
AGF Consulting Group is offering a learning segment on Root Cause Analysis this week. Root Cause Analysis is a useful tool for industries to identify the root cause of faults or problems and find solutions. Participants will learn how to use the "WHY?" question to solve problems more accurately, as well as the Plan-Do-Check-Act (PDCA) Cycle, the relevant clauses for the requirements on ISO 9001:2015, and how to meet and exceed client expectations while improving processes. For more information, visit AGF Consulting Group's website to watch related videos.