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Updated in [July 27th, 2023]
This course provides learners with the knowledge and skills to effectively conduct Root Cause Analysis. Learners will be introduced to Lean Six Sigma, gain an understanding of Cause & Effect, and learn the key tools used to deliver successful Root Cause Analysis. Live demonstrations of each tool, as well as templates, are included to help learners get started. Additional tools will be added to the course in the future.
Course Syllabus
Introduction
Lean Six Sigma: An overview
Root Cause Analysis tools
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