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Updated in [August 18th, 2023]
Skills and Knowledge:
This course will provide students with the skills and knowledge necessary to become a Salesforce Certified Administrator. Students will learn how to navigate the Salesforce platform, customize settings, create objects and fields, manage relationships, create business processes, manage leads, automate processes, manage cases, manage chatter, manage activities, create approval processes, manage profiles and permission sets, manage security, use the Data Loader, and export data. Additionally, students will receive free links to multiple choice questions to practice the knowledge they have gained in the course.
Professional Growth:
This course provides a comprehensive guide to becoming a Salesforce Administrator. It covers all the topics necessary to pass the Salesforce Certified Administrator Exam, as well as providing hands-on experience with the Salesforce platform. The course also includes assignments to help deepen understanding of the concepts, as well as links to practice questions. By completing this course, IT professionals will gain the knowledge and skills necessary to become a Salesforce Administrator, which will contribute to their professional growth.
Further Education:
This course is suitable for preparing further education as it provides comprehensive training on Salesforce Administrator fundamentals. It covers topics such as applications and tabs, objects and fields, relationships, business process page layout, list view, record type, lightning app pages, lead management, automations, case management, chatter management, activity management, approval process, profiles and permission sets, multi-factor authentication, security, data loader, data export, and more. Additionally, the course provides free links to multiple choice questions to help students practice the knowledge they have gained.
Course Syllabus
Introduction
Salesforce Introduction
Objects & Fields in Salesforce
Relationships in Salesforce
Fields in Salesforce Continue
Validation Rules in Salesforce
Page Layouts & List Views in Salesforce
Lightning Pages in Salesforce
Button, Links & Actions in Salesforce
Business Process in Salesforce
Record Types in Salesforce
Duplicate Management in Salesforce
Paths in Salesforce
Lead Management in Salesforce
Field History in Salesforce
Automations Process in Salesforce
Email Templates in Salesforce
Approval Process in Salesforce
Case Management in Salesforce
Activity Management in Salesforce
Chatter Management in Salesforce
Reports & Dashboards in Salesforce
Profiles & Permission Set in Salesforce
Record Level Security in Salesforce
Organization Level Security
Setup Audit Trails in Salesforce
Dynamic Forms & Dynamic Actions
Contact to Multiple Accounts
Work with Data in Salesforce
AppExchange in Salesforce
Salesforce Admin Certification
