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Updated in [July 26th, 2023]
This Salesforce Essential Training Online Class focuses on the use of Salesforce in a sales environment. It covers important topics such as managing existing customers, tracking and converting leads, managing a sales pipeline of potential sales, and utilising Salesforce's built-in features for analysing sales data and reporting.
Course Syllabus
Accessing Salesforce through your company
Accessing Salesforce on your own
How Salesforce organizes your customer data
How to navigate Salesforce
Using search in Salesforce
Rely on the Salesforce home tab