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Updated in [July 24th, 2023]
Learners of this course can gain a wealth of experience and expertise in Salesforce Administration. They will be able to answer exam questions, apply knowledge and demonstrate Salesforce Administration competencies, describe the components of the company profile, identify the steps to set up and/or maintain a user, explain the various organization security options, describe the standard object architecture and relationship model, and describe the options available when creating or customizing a report. Furthermore, they will also gain knowledge in topics such as Chatter, AppExchange, and Security and Access Applications. With the instructor's support and the practice resources provided, learners will be well-equipped to ace the ADM201 Exam and become a certified Salesforce Administrator.
Course Syllabus
Welcome to the Course!
Organization Setup- 1%
User Setup- 9%
Global User Interface- 1%
Security and Access- 15%
Standard and Custom Objects- 18%
Sales and Marketing Applications- 9%
Service and Support Applications- 6%
Activity Management- 3%
Chatter- 2%
Data Management- 11%
Content and Folder Management- 2%
Analytics, Reports and Dashboards- 13%
Workflow Automation- 7%
Desktop and Mobile Administration- 2%
App Exchange- 2%
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